Terms & Conditions

1. Whilst all reasonable care will be taken during the

execution of the works, no responsibility can be

accepted for any faults or failures that may occur to

existing pipework, fittings, equipment, etc. due to

disturbance caused by the proposed works.

2. The attached estimate is based on a non-intrusive

survey of the property and, as such, it is assumed that

any existing systems that we connect to are in good

condition and in working order. Should we find, during

the course of the works, any faults with the existing

systems we reserve the right to make a charge for

correcting same. Should the client fail to mention

any relevant facts relating to the existing installation

we reserve the right to make a charge for correcting

same.

3. Dismantling, clearing and re-instatement of any fitted

cupboards, etc. to permit the proposed works to

proceed will be charged at extra cost unless specified.

4. If, during the execution of the proposed works it is

necessary to gain access into floors below fitted

carpets, these will be lifted by us and laid back on

completion. No re-stretching or fixing has been

allowed for unless specified. For floors covered with

thermoplastic tiles, vinyl sheet covering, cork tiles or

laminate flooring, no allowance has been made for reinstatement

unless specified.

5. During the execution of the proposed works, it may be

necessary to isolate various water, gas & electrical

services. This will be advised in good time and the

period of isolation will be as short as possible.

6. Whilst all holes formed during the execution of the

proposed works will be made good on completion, no

allowance has been made for re-instatement of

decorations. We do not guarantee to match existing

brickwork where boiler flue terminals have been

removed.

7. No allowance has been made for casing in of

pipework or painting/decorating of the new works.

8. It has been assumed that unrestricted access to all

relevant parts of the property will be afforded to us

during the course of the works. Any delays caused by

restricted access not notified at the time of survey

may be subject to an extra charge and/or delay in

completion.

9. Where other trades are involved in the works and

these trades are not under our control any delays that

may be caused to our progress by these trades may

be subject to an extra charge and/or delay in

completion.

10. Unless specified the works will be carried out in one

continuous visit. Extra visits at the request of the

Client or caused by circumstances beyond our control

will be subject to a surcharge and may affect the

completion date.

11. Ownership of any materials supplied, whether fixed or

unfixed, shall not pass to the Client until payment in

full has been received for said materials. We reserve

the right to take whatever legal action may be

necessary to secure payment for the works carried out

and materials supplied either fixed or unfixed.

12. No allowance has been made for out-of-hours working

unless specified or to suit our own requirements.

13. All dates or times given for the start of or duration of

the works are given in good faith based on the

information gained during the survey and our current

workload commitments. These times may be varied,

however, due to unforeseen circumstances i.e.

emergency call-outs, breakdowns, etc. or to

circumstances beyond our control. No liability will be

accepted if it is not possible to meet clients

timescales.

14. The works described in the estimate will be

guaranteed for a period of twelve months from date of

completion against faulty design and workmanship.

The materials supplied will be subject to the

suppliers/manufacturers guarantees. The Client’s

Statutory Right in law are not effected by this

guarantee. This guarantee does not extend to

existing, installed equipment, pipework or fittings.

15. Whilst certain items may be specified by name or

model, we reserve the option to supply goods of a

different manufacture providing they shall be suitable

for the purpose intended.

16. Any items or materials supplied by the Client or others

for our fixing will be unpacked and inspected in the

presence of the Client. Any faults found will be

pointed out to the Client whose responsibility it will be

to obtain replacement items. Any delays caused by

faulty or damaged items may be chargeable, may

result in us withdrawing from site and may affect the

completion date of the works.

17. Any additional works that the Client requires to be

carried out whilst the specified works are being

executed will be charged at extra cost. An indication

of such cost will be given and the Client’s agreement

to same will be obtained before the additional works

proceed.

18. This estimate is open for acceptance for a period of

30 days providing the works can be commenced

within 90 days both periods from the date of estimate

and thereafter may be subject to revision or

withdrawal

19. Terms of payment are given on the estimate for the

works and it is a condition of acceptance that these be

adhered to. We reserve the right to charge interest at

the rate of 5% above Lloyds TSB Bank plc’s current

base rate per month on overdue accounts.

20. The price specified in this estimate does not include

for the removal of any dangerous waste materials

such as asbestos found when carrying out the works.

This will be subject to an extra charge.

21. Acceptance of the Estimate confirms acceptance of

these conditions.

22. Prior to commencement of work involving gas

appliances, the existing gas supply will be subject to a

soundness test to check for compliance with Gas

Safety Regulations. Any faults found will be advised

to the Client and any rectification works required may

be subject to additional charges.

23. Should the works include a powerflush of the existing

heating system, it must be pointed out that, whilst this

treatment is generally harmless, depending on the

condition of the existing components the process may

find weaknesses in the system. Should any such

problems be encountered then any rectification works

required may be charged at extra cost. The customer

will be asked to sign a waiver confirming this point.

24. Should the works include a new combination heating

boiler unit connected to an existing heating system,

the Client should be aware that the higher pressures

used by this type of boiler may find weaknesses in the

existing system. Any repairs required in this respect

are not included in this estimate. The customer will

be asked to sign a waiver confirming this point.

25. This estimate does not include for any parking fees

levied in Controlled Parking Zones (CPZ’s). Any such

fees incurred will be passed onto the Client at cost.

26. It is the responsibility of the Client to ensure that all

children and pets are kept away from the areas in

which we are working.

27. If the proposed works are being carried out in a

leasehold property it is the sole responsibility of the

Client to ensure that all necessary permissions have

been obtained in writing from the landlords/managing

agents. We accept no responsibility whatever for any

works carried out without the necessary permissions.

We can furnish details of the proposed works if so

required at possible additional cost.

 

15. Whilst certain items may be specified by name or

model, we reserve the option to supply goods of a

different manufacture providing they shall be suitable

for the purpose intended.

16. Any items or materials supplied by the Client or others

for our fixing will be unpacked and inspected in the

presence of the Client. Any faults found will be

pointed out to the Client whose responsibility it will be

to obtain replacement items. Any delays caused by

faulty or damaged items may be chargeable, may

result in us withdrawing from site and may affect the

completion date of the works.

17. Any additional works that the Client requires to be

carried out whilst the specified works are being

executed will be charged at extra cost. An indication

of such cost will be given and the Client’s agreement

to same will be obtained before the additional works

proceed.

18. This estimate is open for acceptance for a period of

30 days providing the works can be commenced

within 90 days both periods from the date of estimate

and thereafter may be subject to revision or

withdrawal

19. Terms of payment are given on the estimate for the

works and it is a condition of acceptance that these be

adhered to. We reserve the right to charge interest at

the rate of 5% above Lloyds TSB Bank plc’s current

base rate per month on overdue accounts.

20. The price specified in this estimate does not include

for the removal of any dangerous waste materials

such as asbestos found when carrying out the works.

This will be subject to an extra charge.

21. Acceptance of the Estimate confirms acceptance of

these conditions.

22. Prior to commencement of work involving gas

appliances, the existing gas supply will be subject to a

soundness test to check for compliance with Gas

Safety Regulations. Any faults found will be advised

to the Client and any rectification works required may

be subject to additional charges.

23. Should the works include a powerflush of the existing

heating system, it must be pointed out that, whilst this

treatment is generally harmless, depending on the

condition of the existing components the process may

find weaknesses in the system. Should any such

problems be encountered then any rectification works

required may be charged at extra cost. The customer

will be asked to sign a waiver confirming this point.

24. Should the works include a new combination heating

boiler unit connected to an existing heating system,

the Client should be aware that the higher pressures

used by this type of boiler may find weaknesses in the

existing system. Any repairs required in this respect

are not included in this estimate. The customer will

be asked to sign a waiver confirming this point.

25. This estimate does not include for any parking fees

levied in Controlled Parking Zones (CPZ’s). Any such

fees incurred will be passed onto the Client at cost.

26. It is the responsibility of the Client to ensure that all

children and pets are kept away from the areas in

which we are working.

27. If the proposed works are being carried out in a

leasehold property it is the sole responsibility of the

Client to ensure that all necessary permissions have

been obtained in writing from the landlords/managing

agents. We accept no responsibility whatever for any

works carried out without the necessary permissions.

We can furnish details of the proposed works if so

required at possible additional cost.